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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710

Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) is a 5-star property offering the All-Fun Inclusive™ concept, featuring unlimited access to Grupo Xcaret's parks and exceptional dining options. This Playa del Carmen hotel showcases eco-integrating design with 900 suites inspired by Mexican art, and includes unique amenities like Muluk Spa.

Rooms & Amenities

Rooms at Hotel Xcaret Mexico All Parks All Fun Inclusive (Adults Only) feature air conditioning, a mini-bar, and a flat-screen TV. Most suites offer views of the Caribbean Sea or the jungle, while select rooms include a hot tub and balcony.

Dining Options

Dining is a highlight with 25 restaurants managed by a team of renowned chefs including Martha Ortiz and Virgilio Martínez. Signature culinary experiences include traditional Mexican cuisine and international dishes, paired with the finest beverages.

Leisure & Wellness

Hotel Xcaret Mexico offers extensive leisure activities through the All-Fun Inclusive™ concept, providing access to parks like Xplor and Xel-Há, as well as aquatic sports, pilates, and yoga. Muluk Spa offers a variety of treatments, utilizing ancient Mayan techniques in a serene environment.

Services & Local Area

Convenient transportation includes round-trip shuttle service to the airport and the various parks. Nearby attractions include the archaeological site of Tulum and Xplor Park, which features zip-lining and underground river activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite Spa Access
Max:
3 persons
575 sq. feet 
Bed options:
1 King-size bed
Air conditioning
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Swim Up Ocean Front
Max:
3 persons
55 sq. feet 
Bed options:
1 King-size bed
Air conditioning
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Suite Garden
Max:
4 persons
575 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Playa del Carmen 3.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 5.2 mi
Cancun (CUN) 39.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Map view
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Mexico, 77710
Nearby
Cenote Santa Cruz
700 ft
Restaurants
Restaurante Ha'
1.2 mi
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
7.0/10
Very good
Rooms
7.8
Location
7.4
Service
7.0
Dining
5.8
Guest reviews
7.0/10
based on 5 reviews
9.0
9.0/10 based on 1244 reviews
Jordan
United Kingdom, January  2025
8.0/10

The hotel provided a cozy and comfortable experience, with rooms that were meticulously cleaned and accompanied by thoughtful little evening gifts. However, I felt that for the price I paid, I didn't quite receive all the benefits promised in my package. Overall, despite a few drawbacks, my stay was enjoyable.

Rooms
9.0
The rooms were exactly what I had planned and were super comfortable, featuring meticulous cleaning that was truly appreciated.
Service
7.0
The service was attentive and friendly, with staff who were helpful. However, I expected a bit more warmth from the service staff considering the resort's reputation.
Location
10.0
The location was first rate, offering stunning views and being close to various activities in the area, which was brilliant for exploring.
Dining
6.0
Dining was decent, but it was a bit chaotic at times, especially during peak hours when service was slower than I would have preferred.
Facilities
8.0
The facilities were generally well-maintained, but I wish there had been more variety in terms of recreational options.
Sebastian
United Kingdom, December  2024
6.2/10

My stay at the resort was a mix of highs and lows. The rooms were incredibly spacious and well-appointed, making it feel luxurious. Unfortunately, the service left something to be desired, especially when it came to dining, where I found the variety lacking. While the location was beautiful and provided a lovely escape, the overall experience was marred by some noise issues during the night.

Rooms
9.0
The rooms were huge and superbly appointed, featuring nice baths, showers, and a well-stocked minibar. I particularly appreciated the room service as it was a first for me.
Service
5.0
The service was inconsistent; the staff was slow to take our orders and did not respond well when we requested a late checkout due to our child's illness, insisting on an extra charge.
Location
7.0
The location was gorgeous, surrounded by beautiful scenery and offering various pools and relaxation options. However, being somewhat far from the center made it a bit less convenient.
Dining
5.0
The dining experience was underwhelming, with limited options that didn't quite meet my expectations.
Facilities
6.0
The amenities were decent, including several pools and entertainment options, but the noise levels at night disrupted the otherwise enjoyable atmosphere.
Sophia
United Kingdom, October  2024
7.2/10

I had a bit of a mixed experience at the resort spa. While the rooms were quite cozy, I found the location to be too secluded for my liking, making it feel dark and closed off. The service was spot on, with the staff really going out of their way to please guests. I also enjoyed the dining experience, although a few things could have been perfected. Overall, it has its strengths but a couple of areas that could use improvement.

Rooms
7.0
The rooms were quite comfortable but felt a bit secluded and dark, lacking a good view.
Service
9.0
The staff was generally very friendly and accommodating, always eager to make guests happy.
Location
5.0
The location felt too secluded and did not meet my expectations, as it was rocky and isolated.
Dining
7.0
The dining was quite nice, especially given the restrictions; however, there were a few dishes that arrived cold.
Facilities
8.0
The facilities were decent with a variety of pools to choose from, but I think there could be some enhancements.
Charles
United Kingdom, October  2024
7.4/10

I had a pleasant stay at the resort, appreciating the beautiful pools and the diverse dining options available. The rooms were comfortable, though the tile floors made them a bit cold for my taste. The dining experience could use some improvement, as some food items weren't served hot enough. I found the service to be generally friendly, especially from the rooftop staff. Overall, while there were a couple of issues, it was a good value for the money.

Rooms
7.0
The rooms were comfortable, but the tile floors were a bit chilly for me.
Service
7.0
The staff was generally nice and always kept things clean, though they seemed to struggle with accommodating non-Spanish speakers.
Location
9.0
The resort’s location is gorgeous with stunning pools and various restaurants, offering plenty of options to relax and enjoy.
Dining
6.0
Dining options were plenty, but I noticed that some meals came out a bit cold and could be improved.
Facilities
8.0
The facilities, especially the pool areas, were enjoyable with a good selection of amenities.
Georgia
United Kingdom, September  2024
6.4/10

I had mixed feelings about my stay at this resort. While the staff was incredibly friendly and attentive, the noise from the intersection made it quite difficult to get a good night's sleep. The room was nicely cleaned and I appreciated the thoughtful evening gifts, but the rattling from the elevator was constant. Overall, the resort had its charm, but some aspects could definitely use improvement.

Rooms
7.0
The room was meticulously cleaned, and I was pleasantly surprised by the little evening gifts. However, the noise from the elevator and the intersection disrupted my sleep quite a lot.
Service
8.0
The service was fantastic across the board; the staff was genuinely friendly and helpful, although sometimes it felt like they were more focused on selling additional packages than assisting directly with my needs.
Location
6.0
The resort is situated at an intersection, which was a downside. While the beach itself was beautiful, it’s a bit far from the center of town and can feel isolated.
Dining
5.0
Dining could be improved, particularly as the drink service was quite slow, and the options didn't always meet expectations.
Facilities
6.0
The facilities were adequate, but nothing particularly stood out as exceptional.
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Rooms and Guests2 Guests, 1 Room